Give DIY A Try



NRMA Insurance provide a service that lets customers manage their policies online – giving them the power to do things like update their address, make payments, view the finer details of their policy and even make or track a claim. Unfortunately, a surprising number of customers didn’t know it existed. So we were tasked with getting customers online, registered and in control.

The Big Idea

Unlike most home projects, you don’t have to be an expert to DIY the details of your NRMA Insurance policies online. Our idea was to get customers’ attention by creating the most charming DIY expert you’ve ever met, Deirdre. In between her big projects, she encourages customers to give DIY a try – it’s managing your policies online, NRMADE BETTER.

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